Privacy Policy

Oak & Barrel Coffee Co. (“Oak & Barrel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us online.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment-related information (processed securely via third-party payment providers; we do not store card details)

b. Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate order updates, confirmations, or support requests
Respond to inquiries or messages
Improve our website, products, and customer experience
Send marketing or promotional communications (only if you opt in)

We do not sell or rent your personal data to third parties.

3. Marketing Communications

If you choose to subscribe to our mailing list or marketing communications, you may receive updates about products, launches, or offers.

You may opt out at any time by:

Clicking “unsubscribe” in our emails, or
Contacting us directly at info@oakbarrelcoffee.com

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve site functionality
Analyze website traffic
Enhance user experience

You can disable cookies through your browser settings, though this may affect site functionality.

5. Sharing of Information

We may share limited personal data with trusted third parties only when necessary, including:

Payment processors
Shipping and logistics partners
Website and analytics service providers

These third parties are required to handle your data securely and only for the intended purpose.

6. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal data only for as long as necessary to:

Fulfill orders
Meet legal or regulatory requirements
Resolve disputes or enforce agreements

8. Your Rights

Subject to applicable UAE laws, you may have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permissible)

To make such a request, contact us at info@oakbarrelcoffee.com.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Instagram, payment providers). We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Dubai, United Arab Emirates, and applicable UAE federal laws.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: drinkyom@gmail.com